The Future in the Making

We’re all excited about the seemingly endless possibilities Google Glass will bring, and international franchised brands are also sizing up ways to leverage the new tech.

The Future in the Making

KFC is one such brand testing Google Glass for training purposes. KFC, in collaboration with mobile and wearable tech strategy firm, Interapt, is working on a prototype called Vision 2020.

Cool tech, cooler functionality

CEO of Interapt, Ankur Gopal says, “I put Glass on to see how I could learn to make Original Recipe Chicken. I learnt to do an 80-page manual in one Google Glass video.”

What this means for employees is that they have an instant, hands-free retrieval of detailed tutorials whenever they need it. It also gives head office and franchise owners a unique glimpse of training from an employee’s perspective.

Added potential

What’s more, by recording a lunch time rush, for example, managers can review their performance and be trained where needed, while real-time support can also be provided by head office.

With further software developments on the horizon, Glass may well be integrated with POS systems and sensors in the restaurant and appliances. But with Glass costing around $1 500 each, it’s going to be some time before it goes mainstream.


Tracy Lee Nicol
About the Author
Tracy-Lee Nicol is the managing editor of Franchise Zone Magazine and deputy editor of Entrepreneur Magazine. She studied her Masters degree in Art History and Visual Culture at Rhodes University and spent the next two years working and travelling in Asia. Her love of people, business and teaching is reflected in telling the stories of entrepreneurs, franchisees and franchisors, inspiring others to take the leap to being their own boss and bringing about positive change in South Africa.

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