The aim of this exercise is not to frustrate them, but to help them work through their own though processes. When you ask questions like
- What are your thoughts so far?
- What have you tried?
- How did you think it happened?
- What options are you leaning toward to fix it?
- What will happen if you do nothing?
- Can you explain?
You encourage your staff to problem solve independently, show that you have confidence in their abilities to identify and solve problems, and give them a sense of self-assurance. This tactic will help get past stuck points in meetings and operations, uncover over-looked patterns, inspire innovation, and motivate employees.